Privacy Policy

1. Introduction

SourceSet Multimedia Pvt. Ltd. (“we”, “us”, “our”) operates the website sourcesetmultimedia.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit or interact with our Site.

2. Information We Collect

a. Information you provide voluntarily

• Contact enquiries (name, email address, message)
• Email address if you subscribe to product launch notifications

b. Information collected automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referral source
• Collected via server logs or analytics services

3. How We Use Your Information

• To respond to your enquiries and service requests
• To send product launch notifications where you have opted in
• To understand how our Site is used and to improve it
• To comply with our legal obligations

4. Legal Basis for Processing (GDPR)

• Consent: Where you have provided it (e.g. email sign-up)
• Legitimate interests: Website analytics, fraud prevention, and site security
• Legal obligation: Compliance with applicable law

5. Data Sharing

We do not sell your personal data. We may share it with:

• Service providers who operate on our behalf (such as hosting and analytics providers) under appropriate data processing agreements
• Regulatory or law enforcement authorities where required by applicable law

6. Data Retention

• Contact enquiry data: retained for up to 24 months
• Analytics data: retained per the service provider's standard policy
• We delete or anonymise data when it is no longer required

7. Your Rights

Under the GDPR and India's Digital Personal Data Protection Act, 2023 (DPDPA), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data
• Withdraw consent at any time (does not affect prior processing)
• Lodge a complaint with a supervisory authority

To exercise these rights, email: biz@fractalforms.com

8. Cookies

Our Site may use essential cookies required for functionality. We do not use third-party advertising cookies. If we introduce analytics cookies in future, we will update this policy accordingly.

9. International Transfers

Our servers are located in India and/or with cloud infrastructure providers operating in compliant jurisdictions. If you are accessing this Site from outside India, your data may be transferred to and processed in India. We take steps to ensure adequate protections are in place for any such transfers.

10. Children's Privacy

Our Site is not directed at children under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the date of the latest revision at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the revised policy.

12. Contact